yah, I dropped my laptop that day. The screen was cracked (needed to get it fixed), but otherwise it looked fine. I later discovered the fan wasn't working, so the comp was overheating. I'ma either replace it or just return it and get a better one. Tho I have to wait a bit, I only bought the extended warranty after I dropped it, sooo, reporting a drop the same day as I bought the warrenty is an instant red flag....yah. You can lock this now I guess.