Help launching game.

Discussion in 'Bug Reports' started by xlr8434, Aug 18, 2015.

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  1. xlr8434

    xlr8434 Member

    oddly enough I cant seem to get legions to run on my Lenovo edge 15 is it because of the new update or maybe cause I'm running windows 10? any help?
     
  2. Sin

    Sin Private Tester

    Make sure your DirectX is up to date.
     
  3. Fixious

    Fixious Test Lead

    Are you given any error messages?
     
  4. xlr8434

    xlr8434 Member

    no, I downloaded it and it installed without any issues but once I click play the game launches but then stops and crashes and I have to close the program
     
  5. Fixious

    Fixious Test Lead

    Post your log files, which are in legions/game/logs. You can copy/paste their contents to pastebin, then link them here.

    http://pastebin.com/
     
  6. k e v i n

    k e v i n Private Tester

  7. WildFire

    WildFire Warrior of Linux

    Sounds like a directX issue to me... Google directX 9 installer and install, reboot and try again. With DirectX 10 and above, sometimes their backward compatibility doesn't work very well.
     
  8. Hi!

    Hi! Contributor

  9. xlr8434

    xlr8434 Member

  10. xlr8434

    xlr8434 Member

    ill go ahead and try to install the directx9 see if that's the issue and get back to you guys soon
     
  11. xlr8434

    xlr8434 Member

    I have directx 12 installed and up to date
     
  12. xlr8434

    xlr8434 Member

    downloaded and installed directx 9 and the problem was fixed. thank you to all of you for the help!
     
    k e v i n, Sin, Fixious and 1 other person like this.
  13. SeymourGore

    SeymourGore Flatulent Cherub

    All's well that ends well.
     
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